Support

Thank you for using our software! We're committed to providing you with the highest level of support to ensure a seamless experience. Should you encounter any issues or have questions, please reach out to our dedicated support team using the contact methods listed below.

For technical issues, product-related questions, or support inquiries, please send an email to:

• Email Address: support@justgrc.atlassian.net

Response time: Typically within 24 hours.

For immediate assistance or urgent matters, you can reach us by phone:

• Phone Number: +38-050-386-5028

• Business Hours: Monday to Friday, 9:00 AM to 5:00 PM (UTC)

For a more structured support experience, raise a ticket via our Support Portal:

• Portal Link: https://justgrc.atlassian.net/servicedesk/customer/portal/1

• Email Address for requests submission: support@justgrc.atlassian.net

Before reaching out, you might find instant answers to common questions in our Frequently Asked Questions (FAQ) section.

We constantly aim to improve. If you have feedback or suggestions about our product, please email:

• Feedback Address: support@justgrc.com

Please provide as much detail as possible when reaching out, including any error messages, screenshots, or steps leading to the issue. This will aid in a more efficient resolution.

Thank you for your trust and partnership. We're here to help!